Cloudster Pillow Shipping & Handling Policy
Order Cut-Off Time:
- Orders placed before 11:00 AM Pacific Standard Time (PST) will be processed and shipped the same day.
- Orders placed after 11:00 AM Pacific Standard Time (PST) will be processed and shipped the following business day.
Handling Time:
- Orders placed before 11:00 AM Pacific Standard Time (PST) are shipped the same day.
- Orders placed after 11:00 AM Pacific Standard Time (PST) are shipped the next business day.
- Orders are processed and shipped Monday through Saturday.
- No processing or shipping on Sundays or federal holidays.
Shipping Carrier & Service:
- All orders are shipped via USPS Ground Advantage.
Transit Time:
- Estimated transit time is 2 to 5 business days from the shipment date, depending on the destination.
Shipping Costs:
- Flat Rate Shipping: $5.00 per order.
- Free Shipping: Orders of $35 or more qualify for free shipping.
Additional Information:
- Delivery times may vary due to carrier delays, weather conditions, or other unforeseen factors.
- Tracking information will be provided via email once the order has shipped.
- We currently ship within the United States only.
For any shipping-related inquiries, please contact our customer support team at (888) 903-9070 or email us at cloudster@cloudsterpillow.com.
You can track your order by clicking this link and entering your USPS tracking number —> Track Your Order